Fake Google Review With A WhatsApp Number? Read This Before You Do Anything

Example of fake Google review scam with WhatsApp contact number requesting payment to remove a negative review

If you’ve recently received a negative Google review from someone you don’t recognize—and their profile picture includes a phone number or references WhatsApp—you’re not alone.

This is a known scam tactic that’s been around for years, but has started popping up more frequently again recently.

And here’s the most important thing to know:

It’s not a real customer—and you should NOT engage with them.

What’s Actually Happening

These fake reviews are typically left by individuals (often overseas) trying to get your attention and push you into contacting them directly.

The goal is simple:

  • Get you to reach out via WhatsApp
  • Pressure you into paying to have the review “removed”
  • Or pull you into some other kind of scam conversation

They rely on one thing: your concern about your reputation.


Why You Should NOT Respond or Reach Out

It might feel natural to reply or try to resolve the situation—but that can actually make things worse.

Here’s why:

  • It signals that you’re paying attention and concerned
  • It may validate the review in Google’s eyes
  • It opens the door to further contact or harassment

Bottom line: don’t reply, don’t call, don’t message them.

What You Should Do Instead

The correct move here is to report the review to Google and request removal.

We’ve already put together a step-by-step guide that walks you through exactly how to do this, including what to select and what to say:

👉 How to Remove a Fake Google Review (Step-by-Step Guide)

Should You Ever Respond?

In most cases like this, we recommend waiting before responding.

If the review is clearly fake and you’ve submitted a removal request:

  • Give Google time to review it (usually a few days to a week)
  • Avoid responding immediately so you don’t unintentionally legitimize it

Only consider responding if:

  • It’s been weeks with no action
  • You believe the review could impact potential customers and responding would help


Final Thoughts

These types of fake reviews are frustrating—but the good news is:

  • Google is familiar with this tactic
  • These reviews often violate their policies
  • And they can typically be removed when handled correctly

The key is staying calm, not engaging, and following the proper process.

If you’re unsure what to do or want a second set of eyes on it, we’re always happy to help review the situation with you.